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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Trent

February 19, 2025

5  out of  5
rating by Jason Trent
"Cade was awesome. Great to work with team."
We responded:
"Thank you, Jason! I'm glad to hear that Cade and the team made a positive impact."
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John Tedder

February 19, 2025

5  out of  5
rating by John Tedder
"Today I made the switch from progressive to state farm. Cade was able to find me tmrates at nearly half the cost of what I was paying as a loyal customer. He was extremely helpful, patient, and clear with all of my options as far as insurance goes. 10 out of 10 would recommend him for anyone looking for better rates this year!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Cade was able to assist you in finding rates that work better for you. His dedication to providing clear and helpful guidance is truly appreciated. If you need further assistance, feel free to reach out. We're here to help!"
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John Smith

February 18, 2025

5  out of  5
rating by John Smith
"Agent apprentice Cade who works for Agent Russ Vorhis was simply amazing at being patient and most helpful with me on a renters insurance estimate. After my apartment got a fire sprinkler system installed and one sprinkler head was placed in my BR closet I thought rusty water is no good even if your clothes don't burn. So thought I would see if Bundle Rooskie with my Auto might help prevent my nakedness and it was a score that didn't take until the 3rd quarter, lol. Would like to show my appreciation by saying thanks so much Agent Vorhis for having a great hard working polite and patient Cade working with you. Really think he would be great in a State Farm commercial too. Thanks for the piece of mind that was really affordable too. John and Veronica"
We responded:
"Thank you, John and Veronica, for sharing your experience! I'm glad to hear that Cade was able to assist you with patience and professionalism on your insurance estimate. It's wonderful to know that you found peace of mind with an affordable solution. Your kind words about Cade's potential for a State Farm commercial made us smile. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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David Catir

December 13, 2024

1  out of  5
rating by David Catir
"Well, I got a letter from State saying my Driver License would be suspended on 12/24/24 due to an Insurance issue. Well my bills were paid usually a month in advance. Took letter to Nicole and she did not see any issues and told me I could fix the problem. The State don't send you a letter unless they receive something from Insurance company. Letter stated State Farm could send in electronic report showing my insurance was good. As much as I pay State Farm why could they not do this? I was very unhappy with Nicole and walked out stated I was leaving this Agent, Russ and so I did...."
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ROCHELLE CREIGHTON-TOMPA

October 31, 2024

1  out of  5
rating by ROCHELLE CREIGHTON-TOMPA
"I moved to Jax Beach for proper medical care from Mayo. I've been an insurance agent since 1985 and although my agency is licensed in 7 states, non-resident license status was not available in FL prior to my move. Therefore, after 35 years with Nationwide, I had to seek insurance elsewhere. I called twice and emailed my current declaration pages for auto, home, umbrella, LSV and an electric bike. I didn't get a response from this agency."
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Hunter Ferrell

October 3, 2024

5  out of  5
rating by Hunter Ferrell
"Rachel was so accommodating and extremely transparent on what was truly needed with my insurance plan. Very much appreciate the honest."
We responded:
"Hi Hunter, Rachel is indeed a valuable member of our team, and I'm glad she could provide you with such accommodating and transparent service. Your appreciation for her honesty means a lot to us. If you have any further questions or need assistance, we're here to help! - Russ Vorhis - State Farm Insurance Agent, Jacksonville Beach, FL"
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EASTCOAST TURNKEY

June 14, 2024

5  out of  5
rating by EASTCOAST TURNKEY
"I’m so glad I switched agencies. Tori is amazing person to work with. She has gone out of her way to help me with my business and personal insurance needs."
We responded:
"Thank you! I'm pleased to hear that Tori provided amazing assistance with your business and personal insurance needs! We're grateful for your positive feedback and look forward to continuing to serve you. - Russ Vorhis - State Farm Insurance Agent, Jacksonville Beach, FL"
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Delaney Kwat

May 24, 2024

5  out of  5
rating by Delaney Kwat
"I had an amazing experience working with Tori! She really took the time to understand my needs and found me a great deal that saved me money. She was so helpful and made the whole process smooth and easy. I had a hard time understanding the cost breakdowns and she was kind and patient while explaining everything to me and she made sure I was confident before we finished the call. Thank you Tori!"
We responded:
"Delaney, your detailed feedback is truly appreciated! I'm delighted Tori provided you with a smooth experience, patiently explaining everything to ensure your confidence. We're grateful for your kind words and look forward to assisting you with any future insurance needs! - Russ Vorhis - State Farm Insurance Agent, Jacksonville Beach, FL"
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Svetlana Boretos

December 28, 2023

5  out of  5
rating by Svetlana Boretos
"Had a good experience of speaking with Sarah. Very polite and professional person. She answered all my questions about insurance for my car and gave me a very good quote. Excellent service and prices. I recommend"
We responded:
"Svetlana, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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dawn allicino

December 27, 2023

5  out of  5
rating by dawn allicino
"Sarah Jane was so helpful, explained all in full detail regarding my new policy with State Farm. She is also very kind, and respectful. She is truly a valued employee and I hope she is recognized as such. I would highly recommend this agency for insurance ,and Sarah Jane as your agent."
We responded:
"Thank you, Dawn! We appreciate the generous review for Sarah Jane and our Jacksonville State Farm insurance office. It's been a pleasure working with you and we are happy to hear you had a great experience with our team."
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G

September 11, 2023

5  out of  5
rating by G
"Had the pleasure of speaking with Nicole regarding having my vehicle insured by State Farm. She spent a great deal of time with me on the different levels of coverage vs the premiums. I have decided to change from my old company to StareFarm the price helped but I would have paid for this kind of customer service."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."